Please read the following terms and conditions for the use of TADA ride hailing service (including our Privacy Policy at http://tada.global/terms/privacy_policy) (collectively referred to as the ” Terms and Conditions“) prior to any use of the TADA ride hailing service (the ” Service“), the TADA mobile application (the ” Application“), and any associated software supplied by TADA (the ” Software“).

You hereby agree to be legally bound by these Terms and Conditions with respect to TADA Mobility (Singapore) Pte. Ltd. (the ” Company“) and/or its related entities, affiliates and subsidiaries (individually and collectively referred to herein as ” TADA“, ” us“, ” we” or ” our“). ” Agreement” shall refer to the agreement formed by these Terms and Conditions and the Privacy Policy. If you do not accept this Agreement, please discontinue use of the Application, the Software and the Service immediately.

1. TADA POLICY

TADA does not provide any transport information and we do not function as a transportation carrier. Only the Service and Software are provided by TADA.

TADA reserves the right to modify, vary or update the details of Agreement or its policies relating to the Service at any time. Such changes to the Agreement and/or policies relating to the Service shall be effective upon the posting of a revised/updated version.

2. THE SERVICE

TADA offers a platform that enables all drivers (the ” Driver“) and passengers (the ” Rider“) to match with each other to schedule transportation vide the Application. You agree that the Company has no control over the quality or safety of the transportation that occurs as a result of this Service; nor does the Company have any control over the truth or accuracy of information of current or potential users of the Service (the ” Users“). There is no warranty that a Driver or Rider will actually complete an arranged Service or complete it in a timely manner. The Company does not have control and provides no guarantee over the quality, completion, timeliness or safety of the Service.

2.1. Access to the Service

By using the Application and Software supplied by TADA, you hereby represent and warrant that you are legally entitled to accept and agree to this Agreement. You acknowledge and agree to be bound by the terms contained in this Agreement, and any future modifications and additions to this Agreement as published from time to time at https://tada.global or through the Application.

You agree that it is your responsibility to regularly review this Agreement whereupon the continued use of the Service after any such changes, whether or not reviewed by you, shall constitute your consent and acceptance to such changes.

2.2. Drivers’ Obligations

You shall possess a valid driver’s license, and either a valid private hire car driver’s vocational licence (” PDVL“) or a valid taxi driver’s vocational license (” TDVL“), and the use of an authorised vehicle for the use of ride hailing service. The vehicle must be in good operating condition and meets the industry safety standards for vehicles of its kind.

You shall obey all local laws and regulations related to transportation, including but not limited to the Road Traffic Act (Cap. 276) of Singapore.

TADA shall not be responsible or liable for any acts, omissions and/or for any illegal acts committed by you.

TADA shall not be responsible or liable for the acts and/or omissions of any services provided by you to your Riders and/or for any illegal acts committed by you, arising from or resulting from your provision of the Services and/or in connection with this Agreement.

You agree that you will cooperate in relation to any criminal investigation that is required and to assist TADA in complying with any internal investigations.

2.3. Use of the Service

In order to use the Service, you must register for and maintain an active account. You must be at least 18 years of age to obtain an account.

Your use of the Service is for your own personal use. You shall not authorise others to use your identity.

By using the Application, Software and/or Service, agree to the following:

1. You possess a valid driver’s license, and PDVL or TDVL, and are authorised to operate a motor vehicle and have all the appropriate licenses, approvals and authority to provide transportation for hire to third parties in the jurisdiction in which you use the Service;
2. You own, or have the legal right and authority to operate, the vehicle which you intend to use when accepting Riders or customers, and such vehicle is in good operating condition and meets the industry safety standards for vehicles of its kind;
3. You have a valid policy of liability insurance (in industry-standard coverage amounts) for the operation of your motor/passenger vehicle;
4. You shall be solely responsible for any and all claims, judgments and liabilities resulting from any accident, loss or damage including, but not limited to personal injuries, death,
   total loss and property damages which is due to or is alleged to be a result of the motor/passenger vehicle and/or taxi/passenger delivery service howsoever operated;
5. You shall obey all local laws related to the operation of a taxi/passenger/customer delivery service and will be solely responsible for any violations of such applicable local laws;
6. You will keep secure and confidential your account password or any identification we provide you which allows access to the Service;
7. You will provide us with whatever proof of identity we may reasonably request or require;
8. You agree to provide accurate, current and complete information as required for the Service and undertake the responsibility to maintain and update your information in a timely manner to keep it accurate, current and complete at all times during the term of the Agreement. You agree that TADA may rely on your information as accurate, current and complete. You acknowledge that if your information is untrue, inaccurate, not current or incomplete in any respect, TADA has the right but not the obligation to terminate this Agreement and your use of the Service at any time with or without notice;
9. You will only use the Service for lawful purposes;
10. You will only use the Service for its intended purposes;
11. You will only use the Application and/or the Software for your own use and will not resell it to a third party;
12. You will not use the Application for sending or storing any unlawful material or for fraudulent purposes;
13. You will not use the Application, Software and/or Service to cause nuisance, annoyance, inconvenience or make fake bookings;
14. You will not use the Service, Application, Software and/or Service for purposes other than obtaining the Service;
15. You will not impair the proper operation of the network;
16. You will not try to harm the Service, Application and/or the Software in any way whatsoever;
17. You will not copy, or distribute the Software or Content (as defi ned below) without written permission from TADA;
18. You shall not impair or circumvent the proper operation of the network which the Service operates on;
19. You will only use an access point or data account (AP) which you are authorised to use;
20. You are aware that when responding to Riders’/customers’ requests for transportation services, standard telecommunication charges will apply and which shall be solely borne by you;
21. You agree that the Service is provided on a reasonable effort basis; and
22. You agree that your use of the Service will be subject to TADA’s Privacy Policy as may be amended from time to time.

2.4. The Software, Internet Access, and Device

You shall ensure that you download the correct Software and use the most updated version for your device. TADA shall not be liable for the download and usage of wrong and/or outdated Software on your device.

You agree that you shall be responsible for any required data/internet access and ensuring that supports the usage of the Application and/or Software. You agree that it is your responsibility to bear all costs and expenses arising from internet access and/or updates of Software. TADA shall not be liable for any problems inherent from usage of the internet and/or damage caused to the device.

2.5. Restrictions

You will not license, sublicense, sell, resell, transfer, assign, distribute or commercially exploit to any third party the Application and/or the Software. You shall not modify or make derivative works based on the Application and/or the Software.

You may use the Application and/or Software only for personal, purposes and shall not use the Software and/or the Application to:

1. send spam or otherwise duplicative or unsolicited messages;
2. send or store infringing, obscene, threatening, libellous, or otherwise unlawful or tortious material, including but not limited to materials harmful to children or violative of third party privacy rights;
3. send material containing software viruses, worms, trojan horses or other harmful computer code, fi les, scripts, agents or programs;
4. interfere with or disrupt the integrity or performance of the Application and/or the Software or the data contained therein;
5. attempt to gain unauthorised access to the Application and/or the Software or its related systems or networks; or
6. impersonate any person or entity or otherwise misrepresent your affiliation with a person or entity.

You further agree to abstain from any conduct that could possibly damage TADA’s reputation or which shall amount to being disreputable.

3. PAYMENT AND TAX

3.1. Payment by Rider

The Rider may choose to pay for the Service by cash or credit/debit card.

TADA reserves the right to suspend the processing of any transaction that may be fraudulent or illegal.

3.2. Taxes

You agree that the Agreement shall be subject to all prevailing statutory taxes, duties, fees, charges and/or costs. You further agree to use your best efforts to do everything necessary and required by the relevant laws to enable, assist and/or defend TADA to claim or verify any input tax credit, set off, rebate or refund in respect of any taxes paid or payable in connection with this Agreement.

4. RATINGS AND REVIEWS

Drivers can leave a public review and submit a star rating about Riders whom they have provided the Service to. Any ratings or reviews reflect the opinion of that individual and does not reflect the opinion of TADA. Ratings and reviews are not verified by TADA for accuracy and may be incorrect and/or misleading.

Ratings and reviews by Drivers must be fair, truthful, factual and may not contain any offensive or defamatory language.

5. CONFIDENTIALITY

If applicable, you shall maintain in confidence all confidential information and data relating to TADA and the Service. You shall ensure that you only use confidential information in order to perform the Service and shall not disclose the confidential information to any third party nor use it for any other purpose.

6. PRIVACY AND DATA PROTECTION

You acknowledge and consent to TADA’s use and processing of your personal data according to the terms of the Privacy Policy and any future modifications and additions to this Privacy Policy as published from time to time at https://tada.global/terms/privacy_policy or through the Application.

You agree that it is your responsibility to regularly review the Privacy Policy whereupon the continued use of the Service after any such changes, whether reviewed by you, shall constitute your consent and acceptance to such changes.

Please contact TADA by email at hailing@tada.global if you:

(a) have any enquiries, comments or suggestions about the collection, use and/or disclosure of yourpersonal data or this Privacy Policy; or

(b) would like to receive information about the personal data we have in relation to you, to update such personal data or to withdraw any consent you have provided to us previously. We will effect any changes as requested within 14 working days of receipt of such notice.

7. THIRD PARTY INTERACTIONS

During use of the Service, you may participate in promotions of third party providers, advertisers, and sponsors showing their services and/or goods through the Application, Service and/or Software. Any terms, conditions, representations, or warranties relevant to the activity is solely between you and the third party.

Third parties may require your agreement to additional or different terms and conditions prior to your use of their service and/or goods, and TADA is not responsible for any of agreements between you and the third party.

TADA has no control over, and is not responsible for the Content (as defined below) on any third party websites or for any damage you may incur from the such third party sites (including any virus, spyware, malware, worms, errors or damaging material contained in the third party sites) or the availability of any content on the third party sites, and you hereby irrevocably waive any claim against us with respect to the third party sites.

8. DISCLAIMERS, INDEMNIFICATION, LIMITATION OF LIABILITY

8.1. Disclaimers and Limitation of Liability

Drivers shall be solely responsible for the provision of the transportation service to Riders. Drivers shall be solely responsible for their own acts. TADA shall not be responsible or liable for any acts, omissions and/or for any illegal acts committed by you.

While we endeavour to ensure the accuracy of the Content displayed on the Application and/or Software, we provide the Content for informative purposes and on an ‘as is’, ‘as available’ basis only, and without warranties of any kind either express or implied. ” Content” means all materials, information, news, advertisements, listings, data, input, text, songs, audio, video, pictures, graphics, software, blogs, webcasts, podcasts, broadcasts, messages, software, comments, suggestions, ideas and other content of TADA or third parties that is made available on or via the Application and/or Software.

To the fullest extent permissible under applicable law, TADA disclaims all warranties, express or implied, including, but not limited to, implied warranties of satisfactory quality, merchantability or fitness for a particular purpose, compliance with description, or the warranty of non-infringement.

The Content made available on the Application and/or Software are of a general nature and do not purport, and shall not in any way be deemed, to constitute an offer or provision of any professional or expert advice. You agree to consult a qualified expert or professional adviser to obtain advice and independent verification of the information and data contained herein before acting on it.

You acknowledge and agree that TADA does not endorse or recommend, is not an agent, reseller or distributor of, and has no control over products and services of third parties, including, third party transportation providers, advertisers, sponsors, other users, advertised on or available on the Application and/or Software or other websites linked from the Application, the Software and/or the Service (” Third Party Products”), and we hereby expressly disclaim all liabilities and responsibilities arising in relation to any Third Party Products whether available or advertised via the Application or on Third Party sites.

You agree that all statements, offers, information, opinions, materials, user content, and Third Party Products, from other users and from advertisers and other third parties on the Application should be used, accepted and relied upon only with care and discretion and at your own risk, and TADA shall not be responsible for any loss, damage or liability incurred by you arising from such use or reliance.

In no event shall TADA be liable to you for any damages, losses, expenses, liabilities under any causes of action (whether in contract or tort including, but not limited to negligence, or otherwise) caused through the use of, or the inability to use, the Content, user content, Services, Third Party Products, any device, the Application, Software and/or any other website and you agree to bear all risks.

Under no circumstances, including but not limited to, negligence, shall TADA be liable for any indirect, special, consequential, or incidental damages, including but not limited to personal injury, property damage, loss of economic advantage (loss of data, goods, revenue, profits, etc.) resulting from the use of, or the inability to use, the Content, the Application, the Software, the Service, Third Party Products, and/or any other website, even if TADA or an authorised representative of TADA has been advised of, or should have foreseen, the possibility of such damages.

To the maximum extent permitted by applicable law, TADA disclaims all liability for any direct, incidental or consequential damage or loss suffered by you that may result from the collection, use or disclosure of your personal data, including but not limited to any loss of, or any inability to retrieve, any personal data, howsoever caused, or any inaccuracy in the personal data presented, used or transmitted.

8.2. Indemnification

You agree to indemnify and hold TADA, and its subsidiaries, affiliates, officers, directors, agents, partners, and employees, harmless from all claims, demands, actions, proceedings, liabilities (including statutory liability and liability to third parties), penalties, and costs (including without limitation, legal costs on a full indemnity basis), awards, losses and/or expenses, due to or arising out of:

1. any use of the Application, Software and/or Service;
2. your breach of any terms and conditions of this Agreement;
3. your violation of any rights of another person or entity;
4. your breach of any statutory requirement, duty or law; or
5. your ownership, use or operation of a vehicle.

9. MISCELLANEOUS

9.1. Notices

MVL may give you notice by way of the Application, your email address, and/or to your address in the record you provided to us. Such notice shall be deemed to have been given upon the expiration of 48 hours after mailing or posting (if sent by registered mail or pre-paid post) or 1 hour after sending (if sent by email).

You may give notice to MVL (such notice shall be deemed given when received by MVL) by letter sent by courier or registered mail to MVL using the contact details as provided in the Application.

9.2. General

The Agreement shall be governed by the laws the Republic of Singapore.

Any disputes, actions, claims or causes of action arising out of or in connection with this Agreement shall be subject to the exclusive jurisdiction of the courts of Singapore to which you hereby agree and submit to.

You agree that TADA may terminate the Agreement at any time by giving three (3) days’ prior notice to you without any reasons.

No joint venture, partnership, employment, or agency relationship exists between you, TADA, or any third party provider as a result of this Agreement, and/or use of the Application, Software and/or Service.

If any provision of the Agreement is held to be invalid or illegal, void or unenforceable under any law that is applicable hereto or if any court of competent jurisdiction in a final decision so determines, this Agreement shall continue in force save that such offending provision shall be deemed to be deleted.

No failure on the part of TADA to exercise and no delay on the part of TADA in exercising any right hereunder will operate as a release or waiver thereof, nor will any single or partial exercise of any right under this Agreement preclude any other or further exercise of it.

A person who is not a party to this Agreement shall not have any rights under the Contracts (Rights of Third Parties) Act (Cap. 53B) of Singapore to enforce any term of this Agreement.

You may not assign, transfer or delegate this Agreement and your rights and obligations hereunder without TADA’s prior written consent. TADA may without restriction assign, transfer or delegate this Agreement and any rights and obligations hereunder, at its sole discretion, with the provision of 30 days prior notice. Your right to terminate this Agreement at any time remains unaffected.